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@Dave@lemmy.nz

2026-11-06 01:17 UTC

I moved from Proton to Tuta but I don't like it! What other suggestions do people have? Hi all, a couple of years back I moved to Proton on a 2 year plan. Then the CEO started spouting Trump stuff. I cancelled at the time but the subscription is only now up for renewal. I have moved everything across to Tuta recently, but I don’t like it, so I’m looking for further suggestions. Why didn’t Tuta work for me? No function to auto-forward emails to another email address. No bridge or IMAP so I can’t connect to Paperless Mobile app is janky - when I swipe to archive, it sort of sits there for a while as it talks to the server. And just generally it feels slow like it’s waiting for the server for every action instead of backgrounding the requests. Web app is weird. It doesn’t even have an archive button, I have to use “Move -> Archive” making it slow to go through my inbox. Importing emails is only available on their most expensive plan. Weird to not want people to move to your platform? (it also couldn’t handle 15000 emails, I had to load them 1000 at a time) Things I want: Must support custom domain Must support catchall Must support forwarding an email to another email address based on the “to” address Must not be run by dicks (e.g. Trump supporting CEO or Proton, union busting like Fastmail, and no big tech) - as close as possible at least Should have some method to connect to my self-hosted Paperless NGX (e.g. Proton’s bridge, or just IMAP) Should have emails encrypted from provider if possible - not sure if anyone other than Proton or Tuta do this. Should support GPG Should allow importing email history from previous provider Should have a nice web/mobile app or allow IMAP. Bonus points if I don’t have to use the Play store. Honestly I’d put up with the janky app if Tuta had the functions I want, I mostly just want my money going to some provider that aren’t dicks, but having the provider not be able to read my emails would be a bonus. Anyone got suggestions for me? Update: I’ve gone with Mailbox.org for now, which meets pretty much all of the above to some extent.

Replies (7)

  • @crandall@lemmy.today 2026-11-06 01:19

    Have you looked at mailbox.org? I’m still researching where to go from Proton myself

    Open ##5528043

  • @unitedwithme@lemmy.today 2026-11-06 05:00

    I think in the end, I’m going to keep my Proton (9 months left), and here’s why: I’m not thinking of it as supporting a bad CEO, I’m supporting the employees who work there and actually care about the work they’re doing. I don’t want Proton going the way of Microsoft where they’re trying to buy out of let go of 25% of their staff as they shudder customers. I’ve steered so many friend and family towards Proton, it’s “mainstream” enough to help them feel comfortable to switch, and they’ve already demonstrated they dgaf about leadership since they use social media. Plus, how can I recommend Proton ifI, myself, don’t use it? A bad CEO/leadership can be replaced, good employees with great products shouldn’t be punished in this way.

    Open ##5529231

  • @DeadPixel@lemmy.zip 2026-11-06 05:01

    Current mailbox.org user for my side accounts, it’s ok, a bit clunky, but reliable & decently priced overall, but it hasn’t sold me enough to move my main account. I also slightly worry about where German politics is potentially headed & what that may mean for it in the long run. I was considering Proton for a while, but can’t on moral grounds. Tuta sounded like a possibility but I keep seeing mentions of small issues & quirks like you’ve flagged. The only other main one on my radar currently (that’s not US based) is Infomaniak ksuite, but the package & pricing options are a bit of a confusing mess. I think you need a pro account for a custom domain, & aliases seem a bit limited, but otherwise it’s sounding fairly good, I haven’t seen it mentioned here much but have on the site that shall not be named in amongst the usual suspects. Anyone here use/used it?

    Open ##5529287

  • @hirihit640@sh.itjust.works 2026-11-06 05:08

    The startup landscape is cut-throat capitalism. And yes, Proton is still small enough to be in that space. In a space like that, you have to pick your battles. Proton chose privacy and UX, while foregoing AI ethics. Proton has some of the best UX in the privacy space, and I think that speaks to their good business strategies. From what I’ve seen, other options are not as user-friendly, or not as private. Each individual is the same. You have to pick your battles. I’m not saying it’s impossible to choose both privacy and anti-AI. But as you are probably finding with your search for an email service, it becomes very difficult. Be careful not to spread yourself too thin. After all, individuals are also in competition.

    Open ##5529437

  • I’d also recommend mailbox.org. I’m not sure if it addresses everything you listed out, but here’s what I know: Allows custom domain (except for basic plan) Supports GPG Supports the same encryption processes as Proton iirc Not run by dicks (as far as I’m aware) Allows alternative email managers like Thunderbird. Haven’t personally tried their specific app

    Open ##5529623

  • @giiicmrp@sopuli.xyz 2026-11-06 05:40

    I’ve been self-hosting with no particular problems, but considering going for runbox.com Ticks all your boxes. No E2EE like Proton/Tuta, but the usefulness of E2EE like they do it is questionable. Likely 99,9% of mail has a the other end on a non-E2EE provider anyway.

    Open ##5530632

  • @Allero@lemmy.today 2026-11-06 05:49

    If I understand correctly, IMAP and email encryption are incompatible, so it’s one or the other. Listening to people’s suggestions, too.

    Open ##5531182